Please note that upon check-in, you must present the credit card used to make your reservation. For information on third party billing, please contact Grand Rotana Resort & Spa prior to arrival. Contact information can be found on the booking confirmation. Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property. Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in. Kindly note that all inclusive meal plan includes all meals and drinks in the Ramses Main Restaurant and bars based on timed schedule. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.